• CONNECT

    for Families

Families want to stay connected with their loved ones when they are in care:

  • What does their day look like?

  • Have they had a visit from Care Staff?

  • How are they feeling today?

  • Is there an easy way for loved ones to contact them?

  • Can I video call my loved ones in care?

Connect – The app that can help you Connect with your loved ones.

What is CONNECT?

Connect is a single App available for Aged Care Facilities, Home Care and Disability Providers. Family are able to download Connect and begin interacting with their loved ones in care.

What features are there for families?

The Connect App provides the following for approved family and friend members of a Client:

ACTIVITY UPDATES

Photos and updates of your family in care

WHAT’S HAPPENING

See schedules from the facility. Find out what’s on. You can also see upcoming medical appointments

ACCOUNTS

Invoices and statements for payment

FEEDBACK & SURVEYS

Give feedback to the provider

ADD-ONS

Option to purchase additional services and products – Mothers Day flowers, hairdresser appointment

VIDEO CALLING

Call your loved one at any time

“Direct and transparent communication for the family helps reduce family complaints of Aged Care facilities”

Source – SCC WA – CEO- Errol Turner- Ch 7 News September 7, 2018